Effective Date: 12th March 2025
Catholic Bliss (“we,” “our,” or “us”) is committed to protecting the privacy and security of our users’ information. This Privacy Policy outlines the types of data we collect, how we use it, and the rights you have regarding your information when you use the Catholic Bliss mobile app (the “App”). By using the App, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of information when you use Catholic Bliss:
a) Personal Information
You may provide us with personal information when you:
- Create an account (name, email address, phone number, and password)
- Update your profile (profile picture, location, and other optional information)
- Book appointments or engage in live chat (including any personal details shared during the interaction)
- Participate in community discussions or feedback
b) Usage Data
We collect information about how you use the App, including:
- Date and time of access
- Features accessed (e.g., Bible plans, devotionals, live streams)
- App performance and crash data
c) Device and Technical Data
We automatically collect certain technical information, including:
- Device type and operating system
- IP address
- Browser type and version
- App version and settings
d) Communications Data
If you contact us for support or through any other channel, we may collect and retain the communication.
2. How We Use Your Information
We use the collected information to:
✅ Provide and improve the App’s features and functionality
✅ Deliver personalized content such as Bible plans and devotionals
✅ Manage user accounts and provide customer support
✅ Facilitate appointment booking and live chat interactions
✅ Monitor and analyze App usage to improve user experience
✅ Protect against fraud, abuse, and security issues
✅ Send notifications about updates, events, and other relevant information (you can opt-out anytime)
3. How We Share Your Information
We do NOT sell or rent your personal data. However, we may share information in the following cases:
a) Service Providers
We work with trusted third-party service providers to help us deliver the App’s features (e.g., hosting, authentication, and messaging).
b) Legal Requirements
We may disclose information if required by law or if we believe it is necessary to:
- Comply with legal obligations
- Protect the rights, privacy, or safety of users
- Prevent fraud, abuse, or security threats
c) Business Transfers
In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of that transaction.
4. How We Protect Your Information
We implement industry-standard security measures to protect your information:
- Secure encryption of sensitive data
- Restricted access to personal data on a need-to-know basis
- Regular security audits and vulnerability testing
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.
- Account information: Retained while the account is active
- Communication data: Retained for up to 12 months after resolution
- Usage and technical data: Retained for analytical and improvement purposes for up to 24 months
6. Your Rights and Choices
You have the following rights regarding your data:
✅ Access: Request a copy of your personal data
✅ Correction: Request correction of inaccurate or incomplete data
✅ Deletion: Request deletion of your personal data (subject to legal obligations)
✅ Withdrawal of Consent: Withdraw consent to data processing at any time
✅ Objection: Object to processing of your data for direct marketing purposes
To exercise these rights, contact us at [email protected].
7. Third-Party Services
The App may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external services. Please review their privacy policies separately.
8. Children’s Privacy
The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we discover that we have collected information from a child, we will delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices. We will notify you of any significant changes through the App or by email.
10. Contact Us
If you have any questions about this Privacy Policy or your data rights, please contact us at:
📧 Email: [email protected]
📍 Address: No 3 Kaiama Close, Phase 4, Kubwa, Abuja, FCT, Nigeria